FAQS

WHEN WILL MY ORDER ARRIVE?

  • US 7-10 Business Days Shipping
  • Canada 10-15 Business Days Shipping
  • EU 8-15 Business Days Shipping
  • Rest of the World 12 - 18 Business Days Shipping 

PRODUCT DETAILS?

ECO-Friendly & High Resolution

  • UL ECOLOGO & UL GREENGUARD GOLD certified 1 Water-based HP latex Inks
  • Acid Free, Archival Quality Giclée Print Process Industry-Recognized standard for High-Quality Canvas Art

Vibrant, Damage Resistant Canvas

  • 100% Polyester with matte finished wrap
  • Fade, Tear, Water, Scratch, and Warp Resistant

Durable Frames

  • Eco-Friendly MDF Composite Wood Frames
  • 100% Real Pine for Large Size Canvases (i.e. 60x30, 40x60)
  • Finger Jointed Reinforced Frames

Easy-to-Hang

  • All Canvas Art arrive w/ Sawtooth Hanger
  • Just Unwrap and Hang right out of the box

Handmade in the USA

  • Quality-assured with carefully sourced materials

 

INCHES OR CENTIMETERS?

All pieces are in inches. Calculations are as follows:

12 x 18 (Inches) = 30.48 x 45.72 (Centimeters)

18 x 24 (Inches) = 45.72 x 60.96 (Centimeters)

30 x 40 (Inches) = 76.2 x 101.6 (Centimeters)

40 x 60 (Inches) = 101.6 x 152.4 (Centimeters)

 

WHAT CARRIER DO YOUR ORDERS SHIP?

Most U.S. orders are shipped via UPS.

 

HOW SECURE IS YOUR STORE?

The site is covered by a 128/256-bit SSL encryption which is the best encryption available commercially.

 

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept Paypal, Visa, MasterCard, American Express, Discover, JCB, and Diners Club cards.

 

I PLACED AN ORDER BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?

Please check your SPAM folder to see if your confirmation email was sent there. If not, please contact LIVE SUPPORT or send us a e-mail.

 

OOPS! I MESSED UP MY ORDER INFO! CAN I CHANGE IT?

If this happens to you, just contact us as soon as you can and we should be able to make changes. However, we can't make any promises. Note: Most orders ship out within 48 hours so please be sure to contact as soon as possible if you need to make changes to your order!

 

I DON'T HAVE A TRACKING NUMBER, WHEN WILL I GET IT?

You will get a tracking number once your order has shipped and you will get an email when your order ships! (free+ shipping items not included).